Pipeliner CRM Cloud v3.6.0
October 1st, 2020
We are happy to announce the v3.6.0 release of Pipeliner CRM Cloud.
This release includes another exciting batch of new features for our cloud app as well as other improvements to existing functionality.
Please note that some of these features are only available for our Business or Enterprise Tiers.
New Features and Small Enhancements
Images Support in Emails & Notes
It is now possible to insert images into Emails, including Email Templates — both Rich Text and HTML — and Automatizer emails as well as into your Email Signature and also Notes:
- Click on the Image icon to insert an image.
- Select “Upload Image” to browse for your image file(s) which can be in jpg, jpeg, png or gif format and then click on Insert (X Images).
- Once inserted you can resize manually or choose “Small” or “Best Fit” to auto-resize.
- When inserting an image, you can preview, download or copy the image link for any recently uploaded image.
Required Sales Activities
When adding items to the Sales Activities checklist in your pipeline(s) stages, you can choose to make each item — Simple Checkbox, Field or Activity — “Required”, “Not Required” or — for Activities e.g. Tasks — “Activity Completed”. If you set an item as required, users will not be able to move the opportunity to another sales step/stage without checking off the item — or completing the Activity.
Send & Track Surveys Through Google Forms
The Pipeliner CRM Forms add-on now allows you to create Tasks in Pipeliner based on Google Forms submitted by your Contacts. Ideal use for this new feature is sending Surveys to customers/prospects and then tracking those responses as Tasks linked to Contact records in Pipeliner.
Enterprise Tier customers could create a Custom Task — e.g. Training Survey — and add user-defined fields to capture specific responses.
You can link the Task created in Pipeliner when a response is submitted, you can link the created Task to any type of record based on matching fields (such as Account Name or Contact First name and Contact Last name or Opportunity Name). The best match to use is to link your Task to Contact based on their email address.
Link Emails to Additional Records
Users can select additional records to link emails to. This allows them to link emails to an Opportunity, for example, as well as to the default Contact (or Account). The Link symbol on an open email will indicate how many records the email is currently linked to. Click on the link symbol to search for and link to additional record(s). You can also choose to unlink records.
Product Table Sections
Within the Products & Services section of an Opportunity, you can now add Product Section Headers. These headers can be output to a quote template using Google Sheets/Excel (or Word/Google Docs) or using Pandadoc. To add a section header, select one or more Products that have been added to the Opportunity and then click on the Actions button. Click on “Group to the new section” and then edit your section name using the pencil icon.
New User Type — Application
This release has a big enhancement for our Developer Community. When working with custom integrations to Pipeliner, you can now assign specific permissions to each application that you are integrating to as well as use different usernames and passwords to maintain isolated security per Application.
Applications can also be selected as the Triggering User for Automatizer processes. The Application name is displayed against updates in the Change Log or Feed tab so users can easily see which application created/updated the record.
View Changes for Activities
The View Changes button has been added to activities so that you can track changes made to individual Tasks and Appointments. Click on the View Changes button to access. Users with Export rights can export the changes from inside the App and Administrators can also export changes made to all Tasks and/or Appointments from the Export Entity Changes option on the Security menu in the Admin Module.