Zendesk Integration › Sales CRM

Our Zendesk Integration › Add CustomerCustomer Customer is an individual or an organization that purchases a product or signs up for a service offered by a business. Support to Your CRM

Bring sales into the customer experience loop by integrating Pipeliner CRM and Zendesk.

About Zendesk

Zendesk is a customer service platform designed for companies that understand the importance of customer relationships. It facilitates great one-on-one support and helps businesses build out self-service options and proactive customer engagementEngagement Engagement is the state or process of keeping a specific class of audience (employees, management, customers, etc.) interested about a company or brand and invested in its success because of its perceived relevance and benefits to the audience..

What is Customer Management Relationship software

Key Features

Pipeliner to Zendesk Integration Options

  • All Tickets created by the support team can be synchronized to the CRM so sales people, accountAccount Account refers to a record of primary and background information about an individual or corporate customer, including contact data, preferred services, and transactions with your company. managers know what’s going on with the customers.
  • Tickets include all communication with a customer and all documents like images that are part of tickets.
  • Synchronisation of Contacts/Accounts between Pipeliner & Zendesk ensures that while working in Zendesk your support team has all the information about your customer without going back and forth between CRM & Zendesk.
  • Synchronization works in Real-time and admins have options to select between one-way sync / two-way sync.
  • Synchronization can synchronize “Documents“, “Ticket Comments“, “Tickets“, “Contacts (Customers)“, “Accounts (Companies)“, “Opportunities“, “Leads‘.
  • Synchronization supports synchronization of Custom fields, so users won’t miss any crucial dataData Data is a set of quantitative and qualitative facts that can be used as reference or inputs for computations, analyses, descriptions, predictions, reasoning and planning. during the synchronization process.

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Integration Developer

Pipeliner CRM

This is a direct integration, developed as part of Pipeliner CRM application.

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Customers love Pipeliner CRM

A top CRM that has all the features and flexibility you can possibly need and still is easy to learn, administer, configure and use. Hanneke Gieles • Business Development • Prowareness WeOn Groep BV
One of my favorite parts as a sales managerSales Manager Sales Manager is an executive who leads a sales unit, team or department by setting goals and meeting targets, formulating plans and policies, designating tasks, and developing salespeople. is using Pipeliner CRM to run sales campaigns that drive our team to have fun and use the system in a way that drives sales. Luke Wittenbraker • Sales & MarketingMarketing Marketing is the field, set of actions, or practice of making a product or service desirable to a target consumer segment, with the ultimate aim of effecting a purchase. DIrector • Mactech
With simple training and general intuition this CRM blows many others out of the water, plus it is a fraction of the cost. Our Franchise units simply love it. Eduardo Pinzon • Director of Operations • Crestcom
It is the best CRM on the market today, don't be fooled by big box or free products. Margye Sullivan • VP • Envision2BWell Inc.
I highly suggest using Pipeliner, it is a tool that has absolutely sky-rocketed our business to where it needs to be. Patrick Bauer • CEO • Amherst Brands
Its features and functionality make it a great CRM at a great price point. Catherine Austill • Advisor • Graphic Partners
Test it. Keep it. Use it. Love it. Jens Leonhaeuser • Owner • Steilpass
I have used other CRM's and this has to be the most userUser User means a person who uses or consumes a product or a service, usually a digital device or an online service.-friendly program I have ever used. Denise Schmidt • Sales OperationsSales Operations Sales Operations is a collection of aligned business processes, strategic implementations and other activities aimed at achieving organizational goals, specially in the areas of sales revenue, market coverage and growth. • First Tactical