MTN Business and Pipeliner CRM

MTN Business is one of the largest telecommunications providers in the world.

MTN Business needed a flexible and userUser User means a person who uses or consumes a product or a service, usually a digital device or an online service.-friendly tool that would allow us to monitor and maintain our sales pipelineSales Pipeline Sales Pipeline is a type of visualization showing the status of each sales prospect in the customer life cycle or sales process. both in the office and on the road. Pipeliner was actually much more than that:

„Pipeliner provided us with an interface where we can assign and follow-up leads, a highly customizable way of setting targets and monitoring performance, as well as great reporting tool with chart and dashboard capabilities. We have managed to customize Pipeliner to fit exactly the business requirements of our sales team, with very little IT knowledge required.

Our sales team has managed to get up to speed with Pipeliner within a couple of days, working both on their laptops and their tablets. The Pipeliner support team was always available to help, not just with answers to our questions, but also with positive suggestions on how to better use the software. We are really excited about Pipeliner and we look forward to new functionalities and improvements in the future.“

Andreas Neocleous, Senior Manager at MTN Business

About MTN Business

MTN Business offers integrated telecommunications solutions for mobile, fixed telephony, and broadband services, providing pioneering solutions for private and business clients.

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