“A top CRM that has all the features and flexibility you can possibly need and still is easy to learn, administer, configure and use. The support and development is the best I ever met for any software.”

Hanneke Gieles, Business Excellence LeadLead Lead refers to a prospect or potential customer (who can be an individual or organization) that exhibits interest in your service or product; or any additional information about such entity., Prowareness

What business issue(s) was Prowareness WeOn Groep looking to solve with a CRM?

  1. All customerCustomer Customer is an individual or an organization that purchases a product or signs up for a service offered by a business. dataData Data is a set of quantitative and qualitative facts that can be used as reference or inputs for computations, analyses, descriptions, predictions, reasoning and planning. in one place
  2. Sales insights
  3. Automated emails

How did Pipeliner CRM meet Prowareness WeOn Groep’s business needs?

In 4 ways, it had all the functionality we needed, it connects well to our other tooling, it rapidly adds useful features and customer support is lightning fast and very helpful even with implementing new feature requests.

Why did you ultimately select Pipeliner CRM?

So easy to use and administrate (virtually no learning curve) and extremely configurable. The automizer and mailing features help us get the maximum benefit from the system.

The close co-operation with Pipeliner development and support with special requests.

How is Pipeliner CRM helping the Prowareness WeOn Groep team?

We have customer data and productProduct Product refers to anything (an idea, item, service, process or information) that meets a need or a desire and is offered to a market, usually but not always at a price./pricing information in one place where we build our accountAccount Account refers to a record of primary and background information about an individual or corporate customer, including contact data, preferred services, and transactions with your company. plans. We have good insights and good lead generationLead Generation Lead Generation is a set of activities aimed at generating interest around a product or service through methods such as 1. content marketing (blogging, podcasts, free downloads); 2. advertising (PPC, banner ads, Yellow Pages, sponsoring an event); 3. referrals (recommendations from existing customers and other people); 4. outbound marketing (cold email, cold calling), and 5. partnerships (joint ventures, affiliate marketing). (also by connecting to our marketingMarketing Marketing is the field, set of actions, or practice of making a product or service desirable to a target consumer segment, with the ultimate aim of effecting a purchase. automation tool) and have (automated) mailings in place. It combines well with Agile working.

What are some of Prowareness WeOn Groep’s favorite features?

  • Automatizer
  • Products & Prices
  • Projects

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