Pipeliner CRM: Underlying Technology

As our customers will testify, Pipeliner CRM is a truly unique productProduct Product refers to anything (an idea, item, service, process or information) that meets a need or a desire and is offered to a market, usually but not always at a price.—the most visual CRM solution on the market. Many say that it’s the most userUser User means a person who uses or consumes a product or a service, usually a digital device or an online service.-friendly and practical CRM solutionSolution Solution is a combination of ideas, strategies, processes, technologies and services that effectively helps an organization achieve its goals or hurdle its challenges. they’ve ever seen.

To build our unique application, we employ over 20 technologies. Here are some highlights, and our reasoning for using them.

Open Source

A high number of our technologies are open-source. If you’re not familiar with that term, open source is software that can be freely used, changed, and shared (in modified or unmodified form) by anyone. The trend dates back at least 35 years. As an example of its use, in 1985 Apple founder Steve Jobs developed his NeXT operating system, designed to run on high-end workstations, which was partially based in an open-source Unix operating system. Elements of the NeXT operating system were carried forward into other operating systems, notably Mac OS X.

Following in Jobs’ footsteps, we develop Pipeliner CRM along the same lines, using as much open source code as possible. Not only are we big supporters of the open source movement and its infinite possibilities for innovation, we save substantial money in not licensing proprietary technologies—savings that are then passed along to our customers.

Some examples of open-source solutions that we use:

• Local SQLite database technology, a widely used open-source database management system found in browsers, operating systems, and embedded systems.
• TYPO3, an open-source web contentContent Content refers to a material or document released in various forms (such as text, image, audio, and video) and created to inform, engage or influence specific audiences. management system. We’re actually featured on TYPO3’s home page case studies as an example of how the technology is used.
• Apache, which is the world’s most widely used web server software.
• Jenkins, an open-source continuous integration tool.
• Flex, a software kit for the development and deployment of cross-platform Internet applications.

Cloud Technologies

Pipeliner CRM is programmed in a number of different computer languages.

We use following top modern technologies used by top market players:

• Frontend (JavaScript)
  • Angular by Google https://angular.io
  • TypeScript by Microsoft https://www.typescriptlang.org
  • Apollo ClientClient A client is an entity who pays another entity for products purchased or services rendered. Also called a customer. https://www.apollographql.com
• Backend
  • GraphQL by Facebook https://graphql.org
• and for database PostgreSQL https://www.postgresql.org

Where we use open source projects driven by the market leaders. By using these technologies we are using the latest state-of-art resources to build the web application.

Cloud Service

Since Cloud services for a product such as Pipeliner CRM must be extremely robust and reliable, we use Amazon Web Services for the Cloud portion of our delivery.

Only the Best

Lastly, we always look for the very best technology available. But then, we believe we have the very best CRM solution available—and so do many of our users!

How Do We Program?

For the last 10 years, our programmers have utilized Scrum programming methodology. Scrum is a flexible, holistic software development framework, within which a development team works as a unit to reach a common goal. Scrum encourages team member physical co-location or, at the least, close online collaboration, as well as daily face-to-face communication.

Scrum evolved as a particular method of Agile development. Agile software development consists of principles in which requirements and solutions evolve through collaboration between self-organizing, cross-functional teams. In itself, Agile has never been defined by any specific methods, but has spawned many methods today recognized as “Agile.” Scrum is one of these.

Part of the reason for our use of Agile-Scrum is our adoption of management principles set forth by educator, author and management consultant Peter Drucker. In particular Drucker said, “Concentration is the key to economic results. No other principle of effectiveness is violated as constantly today as the basic principle of concentration.”