In the fast-paced world of sales, every minute spent on manual dataData Data is a set of quantitative and qualitative facts that can be used as reference or inputs for computations, analyses, descriptions, predictions, reasoning and planning. entry is a minute lost with a customerCustomer Customer is an individual or an organization that purchases a product or signs up for a service offered by a business.. Pipeliner CRM’s AI Speech feature is an end-to-end efficiency tool engineered for the modern sales professional, redefining productivity by instantly transcribing conversations, notes, and emails using your voice.
Unmatched Benefits: Why Sales Teams Choose AI Speech
The AI Speech feature in Pipeliner CRM is designed to give you back your most valuable asset: time.
- Maximize Selling Time: Eliminate the need to type detailed post-meeting notes. By dictating your notes instantly, you reclaim hours every week to focus on high-value activities like prospecting and closing deals.
- Achieve Total Data Accuracy: Capture verbal commitments, meeting summaries, and clientClient A client is an entity who pays another entity for products purchased or services rendered. Also called a customer. feedback the moment they happen. You stop relying on memory, ensuring your Pipeliner CRM data is 100% current, precise, and audit-ready.
- Enhance Communication: Instantly generate professional, perfectly-phrased emails and notes from your raw transcription. Use the AI Assistant to polish the text so you look polished and experienced with every piece of outreach.
- Streamline Your Workflow: Enjoy a seamless, intuitive experience by dictating directly into any rich text field across Pipeliner CRM, including emails, activities, and notes, without ever needing to copy/paste from external apps.
Instant Input. Intelligent Output.
The Pipeliner CRM AI Speech feature is a robust two-step process that turns your voice into actionable CRM data:
Step 1: Effortless Voice Transcription
Using the intuitive microphone icon within Pipeliner CRM, you can instantly dictate notes, update activity details, or draft an email. Powered by Amazon Transcribe, your speech is converted to text in real-time, supporting dozens of languages for global teams. This is real-time accuracy—speak, watch the text appear, and end your input with a click.
Step 2: AI Assistant: Your Personal ContentContent Content refers to a material or document released in various forms (such as text, image, audio, and video) and created to inform, engage or influence specific audiences. Editor
A raw transcription is just the beginning. Select the text and let the integrated Pipeliner CRM AI Assistant instantly refine your input using advanced OpenAI models.
The AI Assistant ensures your data is perfect for every context:
- Summarize: Condense long meeting notes into concise, easily digestible data for quick review by colleagues and managers. You can choose to summarize the text into a single paragraph or into quick bullet points.
- Text Correction: Instantly fix grammar and polish rough transcriptions, which is especially useful for ensuring high-quality output from voice input.
- Refine Content: Quickly adjust the tone or length of dictated content. You can rephrase the selected text while keeping the current tone, shorten it to save space, or lengthen it for more detailed documents.
- Get Alternative Results: If the first result isn’t perfect, click to generate a fresh, new suggestion immediately.
Once satisfied, seamlessly add the content to your text field by choosing to either Add & Append below existing text or Add & Replace the current content.
Use AI Speech Everywhere in Pipeliner CRM
Pipeliner CRM AI Speech is fully integrated into your essential sales activities:
- Activity Notes: Dictate detailed call and visit reports directly into Task and Meeting descriptions.
- Email Creation: Draft standard emails, mass emails, and even content for Email Sequences and Automatizer emails using your voice.
- Long Text Fields: Instantly add or update comments on Accounts, Contacts, Leads, and Opportunities.
- General Notes: Quickly transcribe ideas and reminders using the dedicated Notes tab.
Ready to gain hours back every week?
Discover how effortlessly you can keep your Pipeliner CRM data accurate and complete—just by speaking.

„Efficiency is born from focus. By systematically abandoning what no longer serves us and embracing AI to automate the rest, companies remain agile, relevant, and ready for the future.“
Nikolaus Kimla • Founder & CEO • Pipeliner CRM
Frequently Asked Questions (FAQ)
Each userUser User means a person who uses or consumes a product or a service, usually a digital device or an online service. has a generous limit of 100 minutes per day for the Speech-to-Text feature. This is designed to support high-volume daily use while ensuring system performance. You will receive an alert as you approach this daily threshold.
Your data security is our top priority. The Pipeliner CRM AI Assistant has NO direct access to your CRM data. It works strictly on demand: only the text you specifically select and send to the AI for summarization or correction is processed. It is not scanning any data in the background, providing maximum privacy and compliance. We utilize OpenAI’s advanced model (chatgpt-turbo-3.5) for all content generation and refinement.
We support all languages available through the underlying Amazon Transcribe service. This ensures comprehensive global coverage, allowing your international sales teams to dictate notes and emails accurately in their preferred language. You can easily select your desired language from the microphone menu.
The Voyager AI Assistant (which includes both Speech-to-Text and the content refinement tools) must be enabled by a Pipeliner CRM Administrator. They can activate the feature in the Admin Module › Automation Hub by activating the service and agreeing to the necessary OpenAI Terms & Conditions. Once enabled, the feature is available to all users.
The AI Speech-to-Text feature is a full production capability and is not available in Pipeliner CRM trials. However, you can look forward to using this powerful productivity tool immediately upon becoming a full customer.
Learn More About Pipeliner CRM
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