Pipeliner CRM Features
Everything you need to sell successfully!
Featured
Automatizer
Pipeliner CRM Automatizer is a no-code engine that automates repetitive sales tasks, eliminating manual data entry and ensuring timely follow-ups. Focus on selling, not on busywork.
Buying Center
Map out who influences B2B deals with Pipeliner CRMās Buying Center. Identify decision-makers, assign custom roles, and visualize relationships to target outreach effectively, shorten sales cycles, and boost win rates.
Document Management
Stop hunting for files! Pipeliner CRM links every contract, proposal, and client document directly to your sales records. Secure storage, seamless integration, and instant access. Close deals faster.
Opportunity Fitness
Opportunity Fitness is a powerful Pipeliner CRM tool that uses AI (Voyager) and color-coding to assess deal health. It highlights overdue activities (Red), neglected deals (Yellow), and well-managed opportunities (Green), helping sales teams prioritize and managers coach effectively.
Reporting
Pipeliner CRM's Reporting Engine, powered by Voyager AI, revolutionizes sales operations. Instantly create visual, flexible reports from any screen. Use the AI agent for effortless report generation and schedule automated delivery.
Sales Forecasting
Gain crystal-clear revenue insight with Pipeliner CRM Forecasting. Stop guessing & start growing! Predict sales with AI-driven confidence.
Sales Process
Pipeliner CRM's Sales Process is your repeatable path to profit. Build custom pipelines, enforce crucial steps with checklists, and track deal velocity. Stop guessing and start closing with a crystal-clear sales roadmap.
Alphabetical
Account Management
Master key accounts with Pipeliner CRM's visual management suite. Get proactive Account Health scores, map complex relationships via Org Charts, and drive predictable revenue with measurable Account Plans.
Accounts Relations
Accounts Relations: Visualize complex company connections (like partners & suppliers) with the Relation Graph. Gain strategic account intelligence.
Activity Types
Master your sales process with precise activity tracking. AI-powered Fitness scores highlight neglected deals. Close more, faster.
Additional Functionality
Learn more about visual, intuitive functionalities to further enrich your Pipeliner CRM experience.
AI Email Assistant
Stop typing, start selling! Voyager AI is your CRM-integrated assistant. It crafts, polishes, and personalizes professional emails using your Pipeliner data, all for free. Max efficiency.
Appointments
Connect your schedule directly to your pipeline. Pipeliner CRM Appointments offers two-way sync with Google/Outlook, linking every meeting to the customer journey for a complete, centralized sales history. Never miss a beat!
Approvals Processes
Automate high-stakes decisions with Pipeliner CRM Approvals. Use conditional logic, lock records for compliance, and accelerate sign-offs with instant notifications & automatic expiration rules.
Archive
Pipeliner CRM's Archive feature cleans your CRM by moving inactive Accounts, Leads, and Opportunities out of active views. Preserve historical data, sharpen reports, and instantly reactivate old records.
Audit
Gain complete control and accountability with the Pipeliner CRM Audit Log. Securely track every administrative change, user permission update, and data export activity for perfect security, data integrity, and regulatory compliance.
Audit Log
Stop guessing. Start knowing. Pipeliner's Audit Log provides 100% transparency on who did what, when, across all CRM administrative changes.
Automation Hub
Pipeliner CRMās Automation Hub: Unify your sales apps. Gain full control, automate tasks, and accelerate your time to revenue.
Autoprofiler
Pipeliner CRM Autoprofiler is the AI engine that eliminates manual research. Enter an email or website to instantly enrich records with professional titles, logos, addresses, and social profiles. Get complete, accurate data automatically, without overwriting anything. Stop guessing. Start selling.
BI Feeder
Unleash Pipeliner CRM data! Export to Tableau, Power BI (Business Intelligence), & more for custom reports. Fast, secure, and refreshed daily.
Bulk Operations
Bulk Operations: Instantly update hundreds of CRM records. Reclaim hours, ensure data accuracy, and accelerate your sales team's productivity.
Business Card Scanner
Transform event connections into actionable CRM records. The Pipeliner CRM Business Card Scanner boosts field productivity and data quality.
Business Units
Pipeliner Business Units: Segment data by team/region for security & custom workflows. Specialized sales cycles, unified control. Scale smart!
Calling & Text Messages
Stop switching apps! Call and text prospects directly from Pipeliner CRM. Enjoy one-click dialing, business texting, and automatic activity logging for flawless sales reports. Close deals faster.
Calling Integration (over Mobile)
Contact Management
Go beyond basic lists. Visualize your network with Org Charts & Relation Graphs, map influence, track every interaction, and automate workflows to build deeper connections and close more deals with Pipeliner CRM.
Contact Relationship Mapping
Stop selling blind. Pipeliner CRM's Relation Graph maps complex B2B networks, helping you visualize influence, find hidden advocates, and take action immediately. Gain the sales intelligence you need to accelerate every deal.
Currencies
Seamlessly manage global sales with Pipeliner CRM Currencies. Automate conversions, ensure accurate reports, and empower international teams with personalized, local-currency views. Drive clear, precise forecasts globally.
Custom Activities per Pipeline Stages (Sales Activities)
Transform your pipeline into a dynamic, mandatory sales playbook. Pipeliner CRMās Step Activities ensure every rep follows the optimal path, accelerating deal velocity, and guaranteeing sales process consistency.
Custom Dashboards
Pipeliner CRM Custom Dashboards deliver dynamic, real-time sales intelligence. Stop guessing. Build personalized views, drill down to actionable data, and use running totals to drive instant, informed decisions.
Custom Fields
Tailor Pipeliner CRM with Custom Fields. Capture unique data, automate calculations, and enforce your specific sales process.
Custom Pipeline Stages
Design unlimited custom pipelines for sales, HR, service, and more. Unify every business process in Pipeliner. Achieve process excellence.
Custom Record Preview
Architect efficiency: Control fields, cut clicks with QuickView & Preview for laser focus. Tailor the entire sales workflow.
Custom Views
Instantly create, save, and share views tailored to any sales role or goal. Filter deals by team, target, and status. Stop sifting, start selling.
Customizable Email Templates (Text & HTML)
Pipeliner CRM Email Templates: Send perfectly personalized mass emails with speed. Use rich text, drag-and-drop, or full HTML. Includes AI content assistance, sharing controls, and real-data testing.
Dashboard
Turn data into action. Pipeliner CRM Dashboards provide customizable, real-time views of sales performance and trends. Drill down instantly to update records and drive results.
Duplicate Checker
Pipeliner CRMās Duplicate Checker uses LSH matching and proactive widgets to prevent, find, and auto-merge duplicate records, ensuring a single, accurate customer view.
Dynamic Target
Dynamic Target is a real-time sales performance tracker that uses 5 precision Target Types (Weighted, Ranked, Balanced) to show you exactly where you stand against your quota, right in your Pipeline View. Stop guessing and start hitting your goals.
Email Integration
Send personalized, trackable emails & automated sequences directly from Pipeliner. Seamlessly integrates with Microsoft 365 & Google Workspace for smart sales outreach.
Email Tracking
Turn emails into intelligence. Pipeliner CRM tracks every open & click across single and mass emails. Optimize templates, filter leads by engagement, and drive sales with data-backed follow-ups.
Embedded Help & Support
Pipeliner CRM features multiple ways to help and support you while learning and using the product.
Entities
Unlock limitless CRM customization with Pipeliner Custom Entities. Stop trying to shoehorn dataābuild a CRM that speaks your companyās language.
Export Data
Unlock your Pipeliner data. Effortlessly export leads, accounts, and reports to CSV/XLSX for seamless integration and powerful offline analysis.
Feeds
Pipeliner CRM Feeds: See every email, activity, and team message in one real-time stream. Gain 360° context on every deal and collaborate instantly. Stop searching, start selling.
Fields and Forms
Pipeliner Fields & Forms: Stop adapting to generic CRMs. Customize every field, enforce your sales process with mandatory actions, and get instant Rollup insights. Build the CRM your business needs.
Geolocation
Pipeliner CRM Geolocation: See your pipeline geographically. Prioritize high-value deals & optimize sales routes with our visual CRM heat map.
Google Appointments, Contacts & Tasks Sync
Stop wasting time switching apps. Pipeliner CRM syncs seamlessly with Google Calendar, Contacts, and Tasks. Get real-time, bi-directional updates and a unified sales workflow.
Google Drive Integration
Stop searching and start selling. The Pipeliner CRM + Google Drive integration links your critical sales documents instantly to your CRM records. Achieve superior document integrity and collaboration for every deal.
Guided Selling
Embed your sales playbook in Pipeliner CRM. Guided Selling turns your process into a dynamic checklist, ensuring every rep follows best practices, boosts velocity, and closes deals faster.
Help & Support
Stop searching for answers and start closing deals. With instant in-app guidance, a vast knowledge base, and direct access to CRM experts, Pipeliner provides the support you need to focus on your customers.
Importing Leads
Stop manual entry! Import leads, accounts, and contacts, clean data with smart deduplication, and save time with reusable templates. Get started now.
In-App Notifications
In-App Notifications: Never miss a critical deal update. Get hyper-relevant, real-time alerts instantly when team members change a record you own or watch. Act faster, collaborate better, and close more.
Insights
Pipeliner CRM Insights: Stop guessing, start growing. Transform raw CRM data into actionable sales intelligence to eliminate bottlenecks.
Integrations
Gain centralized control over integrations with the Automation Hub, complete with analytics and run logs for peak performance.
Leads Management
Stop losing leads! Pipeliner CRM automates lead capture, qualification, and conversion. Design unlimited custom processes to ensure every inquiry follows an optimized path to sale.
Merge Contact & Accounts
Master your data. Merge duplicate records with Advanced Mode, choosing the best value for every field. Effortlessly unify Accounts & Contacts in Pipeliner CRM.
Microsoft
Stop switching between apps. Pipeliner CRM and Microsoft 365 integrate seamlessly, unifying your email, calendar, tasks, and documents for peak productivity and faster deal closing.
Mobile Apps (iOS and Android)
Manage your pipeline, contacts, and opportunities with Pipeliner CRM Mobile for iOS/Android. Access KPIs, scan business cards, log activities, and sync data instantlyāeven offline. Close deals anywhere.
Mobile CRM
Pipeliner boasts the most advanced, user-friendly, and AI-powered mobile CRM app.
Multiple Accounts
Pipeliner CRMās Multiple Accounts feature lets you map complex corporate hierarchies. See parent-child ownership, aggregate data, and understand the real decision-makers to close bigger, more strategic deals.
Multiple Pipelines
Multiple Pipelines: Tailor every workflow. Get custom forms, enforced steps, and specific automation for sales, support, and implementation.
Navigator Dashboard
Stop juggling tabs. Pipeliner CRM's Navigator Dashboard is your Sales Command Center, consolidating all data, tasks, and intelligent suggestions into one actionable view for absolute clarity every morning.
Office 365 Integration
Stop switching apps. Pipeliner CRM offers deep, bi-directional sync with Microsoft 365 (Outlook, To Do, Word/Excel). Unify your Calendar, Contacts, Tasks, and Email tracking to boost sales efficiency and data accuracy.
Online Forms
Pipeliner CRM Online Forms instantly capture leads, update CRM records, and trigger sales automation. Fuel your pipeline with real-time, accurate data and zero manual entry.
Opportunities
Engineer your revenue with Pipeliner CRM Opportunities. Define custom stages, accelerate sales velocity with time limits, and use accurate Weighting for predictable forecasting.
Opportunity Tracking
Pipeliner CRMās Opportunity Tracking is your Deal Command Center. Get a 360-degree view of every deal, forecast revenue accurately, and use Opportunity Fitness to instantly check deal health. Stop guessing, start winning.
Opportunity, Lead, Account, Contact & Activity Views
Pipeliner CRM transforms Opportunities, Leads, Accounts, Contacts, and Activities from disconnected lists into a unified 360° sales command center. Achieve total team alignment, accelerate decision-making, and close more deals faster.
Organization Chart
Stop guessing! Pipeliner CRM's Organization Chart gives you a visual blueprint of any account, mapping decision-makers, hidden influencers, and the fastest path to 'Yes.'
PandaDoc Integration
Close deals faster. Automate proposals, quotes, & contracts directly from Pipeliner CRM with the PandaDoc integration.
Performance Management
Stop guessing! Pipeliner CRM Performance Management delivers unmatched, real-time insights to optimize your pipeline. Boost accountability, identify bottlenecks, and unlock revenue potential with data-driven sales leadership.
Pipeline View
Stop flying blind. The Pipeline View gives you a crystal-clear visual map of your sales process. Manage opportunities with drag-and-drop ease, spot stalled deals instantly, and crush your targets with total clarity.
Pivot Table Reports
Transform complex sales data into actionable insights instantly. Pipeliner CRM Pivot Tables offer cross-dimensional analysis, real-time metrics, and drill-down functionality. Analyze opportunities by step, industry, and valueāall in one place.
Product Catalog
Pipeliner CRMās Custom Product Catalog: Precision pricing, complex configuration, and strategic Whitespace analysis to find hidden revenue. Simplify, accelerate, and grow.
Profiles
Stop scrolling and start selling. Pipeliner CRM Profiles let you build custom views, precise filters, and dynamic lists. Gain instant clarity and turn your data into a strategic advantage today.
Projects
Pipeliner CRM Projects integrates delivery and strategy directly into your CRM. Gain total clarity with the Objective and Gantt views. Manage post-sale implementation, Account Plans, and internal initiatives flawlessly. Stop juggling tools.
Quotes
Quote with precision. Pipeliner CRMās Quotes feature streamlines proposal management, controls revisions, and instantly syncs winning products to your Opportunity, accelerating deal closure and ensuring data accuracy.
Reminders
Reminders automate your sales follow-up system. Get real-time, customizable alerts for tasks and appointments on desktop & mobile. Ensure 100% activity compliance and boost productivity.
Revenue Recognition
Stop guessing your future income. Pipeliner CRM's Revenue Recognition schedules opportunity and product revenue over time (monthly, quarterly, yearly), giving you unparalleled accuracy for forecasting and reporting.
RingCentral Integration
Pipeliner CRM + RingCentral: The essential CRM telephony integration. Activate Click-to-Dial via the Automation Hub and close deals faster.
Sales POP!
Stop searching! Sales POP! (Purveyors of Prosperity) delivers expert sales articles, videos, and tools daily, directly inside Pipeliner CRM. Instantly sharpen your skills and stay ahead of the curve. Get your competitive edge now.
Sales Task Management
Stop losing deals to missed steps. Pipeliner CRMās Sales Task Management gives you a visual command center to automate your sales workflow, guide every action, and close more business.
Sales Velocity
Identify bottlenecks and spot stalled deals instantly. Pipeliner CRMās Sales Velocity tools let you define your ideal pace, visualize momentum, and automate follow-ups to shorten your sales cycle and close more revenue.
Seamless Email & Document Management
Instantly save email attachments and documents to the correct CRM record (Account, Contact, Opportunity). Centralize all vital sales files for maximum efficiency and context without leaving your inbox.
Security features
Total Control & Confidence. Pipeliner CRM offers AES-256 encryption, SAML 2.0 SSO, and granular access controls. Define user roles & data residency to secure your critical sales pipeline and scale without risk.
Send and Track Emails directly from Pipeliner CRM (Gmail)
Send, track, and manage all sales emails directly inside Pipeliner CRM. Get real-time alerts for opens and clicks. Use Mass Email Reports to instantly follow up with hot leads.
SharePoint Integration
End the file-hunt hassle. Pipeliner CRM's seamless SharePoint & OneDrive integration lets you attach and access the latest documents directly from any record, ensuring accuracy and boosting team productivity.
Template Designer
Automate workflows, craft personalized emails, and generate instant proposals. The Pipeliner CRM Template Designer streamlines your sales operations so you can focus on closing deals.
User Access Permissions
Ironclad CRM Security. Pipeliner Roles define exactly who sees what and how they interact with it. Set read-only access, restrict shared assets, and mirror your org chart for perfect data integrity and compliance. Scale confidently.
Visual Opportunity and Lead Buying Center
Transform raw CRM data into instant, actionable insights. Build dynamic dashboards, track running totals, and drill down from charts to editable records in real time. Stop guessing. Start leading.
Web Clipper
Instantly turn any webpage (like LinkedIn) into actionable CRM data. Web Clipper accelerates prospecting with Smart Clipping, duplicate detection, and direct-to-opportunity creation. Stop manual data entry and start closing deals faster.
Web Resource Fields
Boost sales prep. Integrate live web data (news, reviews, financials) directly into your CRM records. Instant context. Zero tabs.
Additional Resources
This ebook is on the subject of āWin Together.ā It falls under the same context asāwin-to-winā described in my book Network Selling: Guarantee Success for the Digital Age. Today, this aspect of sales is more important than ever, and must also be part and parcel of CRM solutions.
“For some years Iāve been saying that, as a society, weāre in the midst of a transformation. Given whatās happened in the last couple of years, thereās no one left who is disagreeing with me! Itās become very obvious.”
Nikolaus Kimla, CEO at Pipelinersales, Inc.A common term in sales today is EQ, which stands for āemotional I.Q.ā It means the skill a salesperson has in reading emotions and utilizing them in sales. It means empathy and a number of other abilities. The short version is, itās an I.Q. when it comes to emotions. But just as with our Network Selling model, E.Q. isnāt just for sales, either. Itās actually the missing factor in human interactions, for confrontationāa common ātoolā in human interactionsādoesnāt actually handle anything.
“You can have everything in life you want if you will just help enough other people get what they want.”
Zig Ziglar

